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Seagate isolates 'potential' Barracuda flaw • The Register
theregister.co.uk - 1/19/2009
Seagate isolates 'potential' Barracuda flaw • The Register
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After reports that its 1TB Barracuda drives are failing at an unusually high rate, Seagate says it has isolated a "potential firmware issue" that would seem to be the cause of this worldwide plague. The company will provide a free firmware upgrade for those affected by the problem, and if you've ...
seagate.custkb.com - 1/18/2009
Seagate Knowledge Base
— seagate.custkb.com — Firmware Recommendations for Seagate Drives [207931] (more) Seagate Knowledge Base

Comments vote down D' Technology Weblog found this 1/18/2009found this
informationweek.com - 1/15/2009
Seagate Cuts Jobs, Slashes Executive Salaries -- Executive Compensation -
— informationweek.com — Seagate Technology is cutting thousands of jobs and slashing executive salaries by as much as 25%, as the disk-drive maker grapples with the economic downturn that has hammered sales of personal computers that use the company's products. In a ... (more) Seagate Cuts Jobs, Slashes Executive Salaries -- ...

Comments vote down Engadget found this 1/15/2009found this
theregister.co.uk - 1/16/2009
Seagate customers swamped by Barracuda drive failures • The Register
— theregister.co.uk — Barracuda failure map Countries affected by the Barracuda firmware failure. (Map from user DerSnoezie on MSFN forum.) (more) Seagate customers swamped by Barracuda drive failures • ...

Comments vote down Engadget found this 1/16/2009found this

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Engadget:  Seagate offers fix, free data recovery for disks affected by firmware bug

SlashGear:  Seagate issued fix for failed drives, offers free data recovery

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Blog Reactions

Seagate offers fix, free data recovery for disks affected by firmware bug
Engadget — ... "inaccessible when the host system is powered on." Right, inaccessible -- Seagate assures owners that data is not lost (it's still on the disk). However, should data loss occur, it's providing a free data recovery service. Hit the read link to find out if your drive is affected. if so, a link is provided to contact Seagate to expedite resolution on a case-by-case issue. Good on ya Seagate, way to flip a public relations fiasco into a customer support victory. [Via The Register] Filed under: Storage Seagate offers fix, free data recovery for ...

Seagate issued fix for failed drives, offers free data recovery
SlashGear — ... data recovery services to calm the angry mob. According to Seagate, firmware glitch does not cause data loss. If it does, a free recovery service will be provided at no extra cost. But they will not reimburse if services were obtained from a 3rd party data recovery services. Seagate is also providing supports via email and online tools to determine affected drives. If you have one of the products mentioned above, it’s time to check it here. [via theregister] ...

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